Privacy Policy

When you purchase a product, we may collect information required to process and deliver your order, including:

• Name
• Email address
• Phone number
• Payment/order information
• Product purchased
• Transaction or order details
• Information you voluntarily provide when contacting us for support

We do not intentionally collect sensitive personal information that is not required for providing our products and services.

Payments are processed through our payment platform/payment service provider.

SkillSaathi does not directly store or have access to your complete debit card, credit card, UPI or banking credentials.

Payment-related information is handled according to the privacy and security practices of the payment provider.

Your information may be used to:

• Process and confirm your purchase
• Deliver purchased digital products
• Provide customer support
• Respond to queries or complaints
• Maintain purchase and transaction records
• Improve our products and website
• Send important purchase-related communications

We do not use your information for purposes unrelated to providing our services without an appropriate basis or consent where required.

SkillSaathi does not sell, rent or trade your personal information.

Your information may be shared with trusted service providers only when necessary to operate our business, such as:

• Payment processing
• Digital product delivery
• Website and hosting services
• Customer communication and support

These services may process information according to their own privacy policies.

We take reasonable measures to protect your information from unauthorized access, misuse, alteration or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

We may retain order and transaction-related information for legitimate business, customer-support, accounting, legal or regulatory purposes.

Information that is no longer required may be deleted or anonymized where reasonably possible.

Our website or third-party services used on the website may use cookies or similar technologies to provide essential functionality, understand website usage and improve the user experience.

You may control cookies through your browser settings.

Our website may use third-party services such as payment processors, hosting providers, analytics tools or digital delivery platforms.

These services may have their own privacy policies and terms. SkillSaathi is not responsible for the privacy practices of third-party platforms outside our control.

You may contact us to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Raise a concern regarding the use of your information
• Request deletion of information where legally and operationally possible

Certain information may need to be retained for legal, accounting, transaction or fraud-prevention purposes.

Our products and website are not intentionally directed toward children for the purpose of collecting personal information.

SkillSaathi may update this Privacy Policy from time to time. Any updated version will be published on this page with the revised "Last Updated" date.

For privacy-related questions or concerns, contact:

SkillSaathi

Email: skillsaathi.business@gmail.com